Receptionist in San Jose, CA at The Geo Group

Date Posted: 9/17/2018

Job Snapshot

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

Summary of Duties:    

The Receptionist will work under the direct supervision of the Program Director in providing clerical and organizational services in connection with clinical records and program materials as required.


Responsibilities include, but are not limited to, the following:


  1. Perform general typing, word processing, filing, and basic writing of reports and letters as directed by the Program Director or designee
  2. Utilize professional customer service skills on telephone and in-person interactions with staff, stakeholders, CDCR, STOP Participants, and visitors
  3. Perform all general administrative support duties as required by the Program Director and other STOP Placement Office staff
  4. Assist, as directed, in data entry tasks, including, but not limited to:
    1. Participant profiles and verifications
    2. In-custody and CBP contact verifications
    3. In-custody authorizations for STOP services
    4. Participant admits and discharges
  5. Assist, as directed, the Staff Accountant in maintenance of the STOP database, performing all data entry, reports and data exports as required by CDCR, GEO Corporate, the GEO Area Manager, STOP Program Director, and/or Data Entry Coordinator
  6. Assist in the production of monthly invoices, produce and distribute service verifications to CBPs, research and reconcile data errors as needed
  7. Perform such other duties as assigned by the Program Director or designee


Knowledge, Skills & Abilities:

  • Knowledge
    • Possess excellent knowledge of English and spelling
    • Possess a level of maturity to deal with sensitive issues
    • Know and comply with program documentation requirements, applicable ethical and professional standards of conduct


  • Skills
    • Possess excellent customer service skills
    • Possess excellent organizational and time management skills
    • Ability to read and interpret documents such as government regulations, legal documents, operating instructions, and procedure manuals
    • Ability to write routine reports and correspondence




  • Abilities
    • Able to establish and maintain a professional environs and decorum in the STOP Placement Office
    • Able to operate a PC and demonstrate excellent computer skills
    • Working knowledge of Microsoft Office software, with specific expertise in MS Word, Excel and Access


Job Requirements

Minimum Qualifications:

  • Possess a high school diploma or equivalent with two (2) cumulative years of documented experience providing clerical services
  • Working knowledge of business equipment (telephone, fax, scanner, copier, etc.)



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