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Date Posted: 9/2/2020

Job Snapshot

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

Southern Peaks Regional Treatment Services - Youth Services is HIRING for a Residential Program Manager.


Abraxas Youth and Family Services is a national leader in the operation of residential treatment facilities and community-based programs for troubled youth and their families. We offer a wide array of services to include life skills, mental health services, cognitive behavioral therapy, family counseling, drug and alcohol treatment, case management services, recreational activities as well as vocational and educational services.

Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.  If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you. Help change lives at Abraxas Youth and Family Services.


The position supervises and coordinates direct services and related activities of the program/facility.


Essential Functions:

  • Supervises, assists with hiring, and evaluates staff performance, develops measurable objectives for necessary improvements and implements appropriate corrective action to staff adhering to human resources policies and utilizing Human Resources when necessary.
  • Oversees clients’ individualized treatment planning process and provides assistance as required.
  • Provides direct supervision of the direct care staff members and coordinates with other clinical, supervisory, and educational departments the programmatic activities to optimize client services.
  • Oversee direct care staff members scheduling to ensure compliance with maximum contractual guidelines, control overtime, and to ensure fair and equitable staff member schedules.
  • Review and approve direct care staff members timecards to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner to process payroll at the end of each pay period.
  • Participates in conferences for the discussion of behavior and client progression and provides direction to other supervisory staff members.
  • Regularly participates with and supervises clients in specific daily programmatic activities. Ensures contractual compliance and services provided in a professional manner.
  • Reviews case files for quality and timeliness and provides direction and assistance to other supervisory staff as needed. Reviews performance measures on a monthly basis. Address programmatic improvement needs directly with clinical staff members.
  • Evaluates and coordinates training needs with the training staff and assists with ensuring training needs are met for regulatory compliance purposes.
  • Serves as a point of contact between supervisory staff and program/facility management
  • Assists assistant facility director or facility director with programmatic goals and development.
  • Assists with managing client flow such as entering, discharging, and reentering program/facility.
  • Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care.
  • Demonstrates appropriate use of Safe Crisis Management techniques and skills.
  • Support and promotes the Sanctuary Model and its Commitments

Non-Essential Functions:

  • None


Job Requirements

Minimum Requirements: 

The following educational requirements are acceptable for this classification including:

  • Education requirement: Bachelor's Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field.
  • Experience Requirement: Three (3) years of full performance professional level experience developing, implementing, and administering programs.
  • Education/Experience Equivalency: Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education.
  • Additional appropriate education may be substituted for the minimum experience requirements.

Other Qualifications:

  • At least twenty-one (21) years of age.
  • Criminal clearances (Act 33 and 34, specific State & child clearances and, if necessary, FBI).
  • Non-communicable diseases physical exam.
  • Valid driver's license from employee’s state of residence.
  • Valid registered vehicle insurance.
  • Ability to work with computers and the necessary software typically used by the department.