MIS SPECIALIST in Morgantown, PA at The Geo Group

Date Posted: 5/8/2018

Job Snapshot

Job Description

Facility: PITTSBURGH REGIONAL OFFICE

Compensation Base: $22-25.00 per hour

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

Summary

  • This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration

Primary Duties and Responsibilities

• Provides technical support to ensure that personal computers and server (hardware and software) are performing properly. Coordinates with the Corporate and/or Regional staff on an as needed basis or with other duties as assigned.

• Tracks technology inventory.

• Performs necessary research on specifications and orders hardware and software inventory required to be fully functional and in compliance with Corporate standards.

• May monitor the facility computer operation’s budget in conjunction with Regional I.T. staff.

• Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.

• Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.

• Collaborates with the training department to develop and implement system training on a regular basis to all appropriate staff personnel.

• Maintains daily backups on LAN and restores when required.

• Maintains security, operation and maintenance of system.

• Ensures strict adherence to software licensing rules and maintains careful records.

• Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.

• Travels to other facilities not limited to the staff’s home region as needed.

• General knowledge of telephone systems.

Performs other duties as assigned.

 

Job Requirements

Minimum Requirements

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations. Educational and progressive work experience may be substituted for a bachelor’s degree at management’s discretion.

 Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.

• Good troubleshooting skills and the ability to understand and resolve technical problems independently.