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MANAGER, APPLICATION SERVICES in Longmont, Colorado, US at The GEO Group, Inc.

Date Posted: 1/5/2021

Job Snapshot

Job Description


Compensation Base: $100K-120,000K/yr.

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

BI is one of the leading technology companies in Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.


Manages all activities associated with people, process and product for the successful delivery of customer-facing production applications and back-office administration applications. Additional responsibility includes the oversite and optimization of the databases and overall systems health of all production and core back-office application.

Primary Duties and Responsibilities

  • Responsible for the ongoing management, administration and maintenance of customer facing production applications supporting a 99.9% uptime.
  • Responsible for management and administration of core business applications.
  • Responsible for database performance and optimization.
  • Manages and directs team stressing Efficient Process thru use of iterative Agile methodology:
  • Follows established policy and process procedures that includes Security, SOX and FedRAMP compliance.
  • Assists with the software development lifecycle activities with primary responsibility for the continuous delivery of customer facing applications.
  • Supports the overall business strategy and aligns team process and priorities to achieve budget and service level agreements.
  • Provides Subject Matter Expertise on all technical issues related to customer facing production applications.
  • Leads team in producing their best work, including task delegation, mentoring, resolving disputes, performance management, recruiting, and optimizing operations for high employee satisfaction and productivity.
  • Identifies and communicates issues with software design and project implementation to stakeholders in a timely manner. Provides regular project status reports including measurement of project completion and key performance indicators (KPI).
  • Evaluates and drives the implementation of new technologies and applications that supports the overall business strategy.
  • Recommends and develops business plans for process improvements.
  • Provides back-up for technical disciplines within the scope of essential duties.
  • Performs other duties as assigned.


Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Information Systems, Computer Science or related Engineering field required.
  • At least two (2) years in a managerial or team supervisory technical lead role.
  • At least seven (7) years solid technical expertise supporting large-scale enterprise applications.
  • Strong Windows and Linux background.
  • Strong management and leadership skills to provide direct supervision of the applications team.
  • High energy level with the ability to thrive in a fast-paced technical environment.
  • Working knowledge of generally established IT-security professional guidelines specific to National Institute of Standards and Technology (NIST) and/or FedRAMP.
  • Effective communication and collaboration skills with all internal and external stakeholders.
  • Effective communication skills with both internal and external contacts.
  • Ability to describe technical problems and solutions to engineers.
  • U.S. Citizenship required.
  • Must live in the U.S. 3 of the last 5 years (military and study abroad accepted).
  • Ability to pass a federal background check and obtain a suitability determination.
  • Ability to maintain confidentiality with regard to information stored in operational databases.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment
  • Some work after normal business hours and on the weekends may be required during major implementations. Close vision at 20 inches or less, ability to identify and distinguish colors to build and maintain computer equipment.
  • Ability to lift up to 50 pounds to build and move computer hardware.


  • Three (3) weeks paid time off
  • Eleven (11) paid holidays
  • Medical, Dental, and Vision coverage
  • Term life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program with company match
  • Stock purchase program
  • Tuition reimbursement
  • Pet Insurance
  • Various discount programs