IS TECHNICAL TRAINER in Boca Raton, FL at The Geo Group

Date Posted: 1/21/2018

Job Snapshot

Job Description

The I.S. TECHNICAL TRAINER position analyzes employee functions to design and develop training curriculum and programs to improve individual and organizational performance.  In addition, it reviews current training curriculum and makes adjustments to content to insure continual quality improvement.

Primary Duties and Responsibilities

  • Maintains strategic direction and vision for course development for training programs while enforcing course development standards.
  • Develops curriculum design for end users using written and electronic methods.
  • Conducts detailed analysis of employee roles to identify performance gaps.
  • Designs or enhances student materials, exercises, instructor guides, and student learning paths.
  • Researches, identifies and implements ways to expand or condense course curriculum to improve content and ultimately student satisfaction of quality deliverables.
  • Captures and implements relevant ideas from employee evaluations and internal sources such as the Training Manager and subject matter experts for continual course improvement.
  • Establishes and uses a remote collaboration technique with subject matter experts for curriculum development and internal reviews.
  • Provides user support and training at facilities as necessary.
  • Manages the initial internal distribution of the new or updated curriculum.
  • Performs other duties as assigned.

Job Requirements

Minimum Requirements

  • Bachelor's degree or equivalent experience in Instructional Design and Development, English, Communications, Journalism, Technical Writing, or Education related field.
  • Three (3) years of experience in instructional design and development of on-line and instructor led training programs.
  • Experienced in role and scenerio-based instructional course development
  • Excellent written and verbal communications skills, grammar, proofing, and editing skills; and strong ability to convert technical information into easy to understand documents.
  • Advanced knowledge of desktop publishing and eLearning creation tools, specifically Captivate.
  • Knowledge of Workstation, Windows, Chrome, IT infrastructure and networking.
  • Development of self-taught and instructor led high tech product end-user and technical personnel training from the initial analysis and design through evaluation and revision after delivery.
  • Strong interpersonal, communications, customer relations, organizational, planning and multitasking skills.
  • Must be a highly-motivated, self-starter who will initiate and drive the entire process.
  • Thorough understanding of Learning Management Systems.
  • Ability to travel up to 25% of the time with frequent overnight stays.
  • Ability to work with computers and the necessary software typically used by the department. 


You will be part of a stable, established and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we prefer to promote from within, you will have opportunities to move to other facilities, as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

  • Medical, Dental and Vision coverage
  • Term life insurance (includes spouse and dependents)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k)
  • Stock purchase program
  • Tuition reimbursement
  • Legal program - Legal Club of America
  • Paid time off
  • Direct deposit
  • Theme park and attraction discounts


Equal Opportunity Employer


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