Intake Specialist in San Bernardino, CA at The Geo Group

Date Posted: 9/17/2018

Job Snapshot

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.



Summary of Duties:    

The Intake Specialist is responsible for facilitating the placements of program Participants upon release from designated CDCR institution locations to CBP programs as identified by the receiving STOP Placement Office including LSUDD, LSUDT, FOTEP, transitional/sober living, and outpatient facilities/programs.


Responsibilities include, but are not limited to, the following:


  1. Collaborate with Parole Officers to determine placement
  2. Collaborate with Transportation Coordinator to ensure transportation to CBP program placement
  3. Assist the Community Service Representative in collaboration with Participant’s Parole Officer to determine placement
  4. Receive, track, and monitor referrals from Parole Officers
  5. Conduct assessment to appropriately place Participants based on individual need
  6. Assist the Community Service Representative in collaboration with community-based providers (CBP) to determine reception into program
  7. Respond to Agent’s concerns and communicate effectively with CDCR when non-placements occur
  8. Collaborate with CBP to determine reception into program
  9. Ensure Participants have necessary medication and/or supplies for basic needs prior to entering facility
  10. Complete required reports as required by CDCR and Program Director
  11. Perform other duties as assigned by the Program Director or designee



Knowledge, Skills & Abilities:

  • Knowledge
    • Understand a variety of models including cognitive behavioral therapy, theories of addiction and dynamics related to substance use and other criminogenic risk factors
    • Knowledgeable regarding the California Treatment Initiative, in-custody and reentry treatment continuum of care, and the critical nature of portal-to-portal transportation in the retention process of Participants
    • Extensive knowledge of the transitional process, both documentation and operational, between in-custody and community-based modalities/programs
    • Possess excellent knowledge of English and spelling
    • Possess a level of maturity to deal with sensitive issues inherent in the delivery of reentry substance abuse treatment services to the criminal justice population
    • Know and comply with program documentation requirements, applicable ethical and professional standards of conduct


  • Skills
    • Excellent communication skills
    • Possess excellent organizational and time management skills
    • Ability to read and interpret documents such as government regulations, legal documents, operating instructions, and procedure manuals
    • Ability to write routine reports and correspondence


  • Abilities
    • Able to establish rapport with Participants, including management of crisis situation and determination of need for additional professional assistance
    • Provide effective supervision
    • Facilitate the Participant's engagement in the treatment and recovery process
    • Possess the case management skills necessary to implement the CBP program placement, consult as a member of a multi-disciplinary team, and assess ongoing Participant needs
    • Able to operate a PC with basic knowledge of MS Word, Excel and Access


Job Requirements

Minimum Qualifications:

  • Possess a high school diploma or equivalent
  • Experience with case management and criminal justice populations is preferred