INTAKE COORDINATOR in Los Lunas, NM at The Geo Group

Date Posted: 4/2/2018

Job Snapshot

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.


Under close supervision, this position performs the day to day planning, organizing, and coordinating of resident new arrivals and operates within legal constraints and contract agency stipulations. Performs client check-in procedures, assists case managers with case coordination and documentation.

Primary Duties and Responsibilities

  • Completes initial intake process with clients to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
  • Coordinate flow of Intake/Orientation paperwork and ensure each resident has completed Intake process in accordance with Contract
  • Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
  • Files, prepares charts and performs data entry as assigned.
  • May facilitate resident orientation on a weekly basis.  Documents clients’ attendance, participation and progress in Company database
  • Review Community Placement material from TDCJ and assign appropriate classification to residents
  • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g., have resident complete paperwork, take on facility tour, introduce to other residents, etc.) Track pending arrivals and releases to ensure facility does not exceed population cap
  • Assist Security Shift Supervisors and Case Management Supervisors with resident intake concerns.
  • Conduct training of Company database and assist Case Managers and Administrative staff when needed.
  • Communicates with Programs’ staff on any information received from the new arrival residents about special care or special needs.
  • Assists with the creation of resident case files
  • Proficient with data entry and computer skills for generation of daily office communication.
  • Participate in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and solve problems and function as a unified team.
  • Maintain confidentiality obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so that sensitive information is only given on a "need to know" basis.
  • Comply with GEO policies and work rules as described in the company Employee Handbook and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards.
  • Comply with Facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
  • Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
  • Other duties as assigned.


Job Requirements

Minimum Requirements

  • High School Diploma or GED required.
  • Minimum of one (1)-year experience in Human Services field with direct client services.
  • Two years college coursework in Human Service or Business discipline preferred.
  • Must hold a current and active Driver’s License.
  • Sufficient organizational skills to keep the workflow on-going in an orderly manner.
  • Express thoughts logically, in both written and verbal form using correct grammar.
  • Demonstrate flexibility in order to perform a wide range of duties.
  • Interact effectively with others and learn supervisory techniques. Write clear, concise reports in English using correct grammar.  Add, subtract, multiply, divide, and calculate percentages.
  • Ability to effectively interface with residents and staff; supervise residents and possibly other staff supervise residents and possibly other staff; react quickly and appropriately in an emergency situation.


Equal Opportunity Employer