Information Technology Specialist in Morgantown, PA at The Geo Group

Date Posted: 7/9/2018

Job Snapshot

Job Description

Facility: PITTSBURGH REGIONAL OFFICE

Compensation Base: $22-25.00 per hour

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

Summary

This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

 

Primary Duties and Responsibilities

* Provides technical support to ensure that personal computers and server (hardware and software) are performing properly. Coordinates with the Corporate and/or Regional staff on an as-needed basis or with other duties as assigned.

* Tracks technology inventory.

* Performs necessary research on specifications and orders hardware and software inventory required to be fully functional and in compliance with Corporate standards.

* May monitor the facility computer operation’s budget in conjunction with Regional I.T. staff.

* Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.

* Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.

* Collaborates with the training department to develop and implement system training on a regular basis to all appropriate staff personnel.

* Maintains daily backups on LAN and restores when required.

* Maintains security, operation and maintenance of system.

* Ensures strict adherence to software licensing rules and maintains careful records.

* Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.

* Travels to other facilities not limited to the staff’s home region as needed.

* General knowledge of telephone systems.

* Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care.

 

Job Requirements

Minimum Requirements

* The following education requirements are acceptable for this classification including:

> Associates degree in Computer Science or related field and a minimum of two (2) years relevant work experience; Bachelor's degree preferred.

> Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.

> Good troubleshooting skills and the ability to understand and resolve technical problems independently.

* Other Qualifications:

> At least twenty-one (21) years of age.

> Criminal clearances (Act 33 and 34, specific State & child clearances and, if necessary, FBI).

> Non-communicable diseases physical exam.

> Valid driver's license from employee’s state of residence.

> Valid registered vehicle insurance.

* Ability to work with computers and the necessary software typically used by the department.