Immigration Case Manager in Saint Paul, MN at The Geo Group

Date Posted: 2/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    1 - 3 years
  • Date Posted:
    2/14/2018

Job Description

Equal Opportunity Employer.

Job Description

Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!

We are looking for Immigration Case Managers to fill the role of Case Manager for the U.S. government Intensive Supervision Appearance Program (ISAP). This program aims to supervise individuals who have entered the country illegally as they move through the immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.  Utilizing a combination of electronic monitoring technologies, face-to-face participant meetings and home visits to drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!

 Primary Duties and Responsibilities

  • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Provides ISAP participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations.
  • Performs emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
  • Performs other duties as assigned.

 

Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field required.
  • At least two years relevant experience in a field related to law, social work, detention, corrections or similar field.
  • Experience dealing with multi-cultural clients.
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Bi-lingual English/Spanish Required.
  • Basic computer skills.
  • Ability to interpret electronic monitoring messages and daily summary reports.
  • Ability to type 35 words per minute to develop and maintain case records by performing data entry.
  • US citizenship required.
  • Ability to pass a federal background check and obtain a suitability determination.
  • Ability to work with computers and the necessary software typically used by the department.

Benefits

As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

Your benefits will include:

  • Three weeks Paid Time Off
  • 11 paid Holidays
  • Medical, Dental, and Vision coverage
  • Term life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program
  • Stock purchase program
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Legal program – Legal Club of America
  • Direct deposit
  • Theme park and attraction discounts

Your world of opportunities begins here! Apply today!

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