Compliance Coordinator in San Jose, CA at The Geo Group

Date Posted: 9/17/2018

Job Snapshot

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

Summary of Duties:    

The Compliance Coordinator will be responsible for designing and implementing a set of procedures to monitor and improve the quality and fidelity of the STOP Placement Office and the Community Based Providers in the Program Area.


Responsibilities include, but are not limited to, the following:


  1. Provide ongoing evaluation and coordinate/conduct audits of the quality and fidelity of service delivery
  2. Determine performance-based metrics and studies the level of program effectiveness
  3. Maintain and track the Live Scans of CBP staff
  4. Assist Training Coordinator in providing trainings for STOP staff and CBPs, thereby increasing the level of accountability and professionalism of all stakeholders
  5. Ensure the proper recording, entering, correcting, filing and consolidating of data into the STOP database
  6. Ensure that monthly exports to GEO Corporate and CDCR are completed as required
  7. Authenticate results using written reports and oral communication with remote sites for data correction and integrity purposes
  8. Develop and implement system-wide Quality Assurance Plan under the direction of the STOP Program Director
  9. Oversee, support and monitor all CBP sites to evaluate the quality of data, service delivery, contract compliance, and model/curriculum delivery fidelity
  10. Develop action plans to correct deficiencies; ensures that corrective action plans resulting from program audits are implemented and assesses the effectiveness of corrective action under the direction of the STOP Program Director
  11. Conduct random, unannounced audits of CBPs yearly including providers who receive a high volume of status alerts or incident reports
  12. Prepare and submit quarterly Quality Assurance reports to the STOP Program Director and partners with CDCR and STOP staff to ensure policies and procedures and contractual mandates are being followed at all times
  13. Develop and maintain quality control procedures to ensure high quality service
  14. Assist in resolving programmatic and personnel problems
  15. Be knowledgeable in the programmatic process and be able to define and identify program methodology, counseling modalities, program design needs, the various facets of the program and the principles and techniques of individual counseling and small and large group counseling
  16. Perform such other duties as assigned by the Program Director or designee




Knowledge, Skills & Abilities:

  • Knowledge
    • Understand a variety of models including cognitive behavioral therapy, theories of addiction and dynamics related to substance use and other criminogenic risk factors
    • Recognize the importance of family, social networks, and community systems in the treatment and recovery process
    • Know and comply with program documentation requirements, applicable ethical and professional standards of conduct


  • Skills
    • Understanding of the assessments and/or evaluations used as the basis for CBP placement
    • Understanding of how program services are tailored to Participant’s personal and cultural identity, language, stage of dependence, change, or recovery
    • Understand appropriate use of strategies from accepted and culturally appropriate models for group and individual counseling with Participants with substance use and other criminogenic risk factors


  • Abilities
    • Possess the skills necessary to evaluate implementation of case plans, consult as a member of a multi-disciplinary team, and assess ongoing treatment planning efficacy
    • Able to operate a PC with basic knowledge of MS Word, Excel and Access



Job Requirements

Minimum Qualifications:

  • Bachelor’s degree in Behavioral Sciences or related field and one (1) year experience providing cognitive behavioral therapy services to an offender population; or
  • Associate’s degree and three (3) years of experience providing cognitive behavioral therapy to an offender population
  • Have working knowledge of contractual requirements and auditing processes