Facility: BOISE ID DRC
Compensation Base:
Compensation Bonus (if applicable):
Equal Opportunity Employer.
Summary
This position oversees, supports and monitors all Idaho Transitional Housing (TH) sites to evaluate quality of data, service delivery and compliance with minimum standards set by Idaho Department of Corrections (IDOC).
Primary Duties and Responsibilities
- Develops and maintains quality control procedures to ensure minimum standards are met and quality services are delivered within the statewide TH network.
- Conducts random, unannounced reviews of TH sites yearly.
- Determines performance-based metrics and evaluates the level of program effectiveness.
- Provides trainings for program staff and TH providers to maintain or improve the level of accountability and professionalism of all stakeholders.
- Ensures the proper recording, entering, correcting, filing and consolidating of data into the program database.
- Ensures that monthly exports to GEO Corporate and the client are completed as required.
- Authenticates results using written reports and oral communication with remote sites for data correction and integrity purposes.
- Develops action plans to correct deficiencies; ensures that corrective action plans resulting from program audits are implemented and assesses the effectiveness of corrective action under the direction of the STOP Program Manager.
- Prepares and submits quarterly Quality Assurance reports to the Program Manager and partners with IDOC and program staff to ensure policies and procedures and contractual mandates are followed at all times.
- Assists in resolving programmatic and personnel problems.
- Be knowledgeable in the programmatic process and be able to define and identify program methodology, counseling modalities, program design needs, the various facets of the program and the principles and techniques of individual counseling and small and large group counseling.
- Performs other duties as assigned.
