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CASE MANAGER in Sacramento, CA at The GEO Group, Inc.

Date Posted: 11/10/2020

Job Snapshot

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  • Experience:
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Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.


This position manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager. Learns, uses, and models principles of the “What Works” system through EBPs in all interactions with participants and other staff members. This position reports on program operations to ensure that all requirements of the criminal justice system are met.

Primary Duties and Responsibilities

  • Manages a participant caseload using principles of the “What Works” system. Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
  • Facilitates evidence-based cognitive-behavioral therapy (CBT) programs and other life skills programs to participants groups each week. Documents participants’ attendance, participation and progress in Company database.
  • Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities.
  • Sets participant schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
  • Monitors participant compliance with alcohol or drug counseling when required.
  • Reports all program violations to the appropriate agency or official via the established reporting parameters.
  • May review daily summaries each morning and forward reports to the appropriate agency as required.
  • Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review.
  • Represents the company in contacts with elected officials and other public figures in the criminal justice system.
  • Assists Employment Placement Specialist in verifying to verify participant’s jobs to ensure participants’ employment is suitable under established program plan.
  • Counsels unemployed participants by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist.
  • Verifies participants’ pass plan through pass sponsorship according to contract so that the participant is accountable for his/her whereabouts in the community.
  • Prepares terminal reports within established time parameters upon participant release to summarize program performance and to satisfy contract requirements.
  • Conducts group and individual meetings utilizing motivational interviewing techniques.
  • Works with participants to develop and implement a rehabilitative plan.
  • May testify in court regarding participants’ compliance with court orders.
  • May screen participants at jail for entry into the program.
  • Provide face-to-face services to the day reporting center participants.
  • May be required to learn and develop proficiency in Case Coordinator duties, including opening and closing the office, and performing participant intakes, check-ins, breath analysis and drug screens, to provide backup when necessary.
  • Performs other duties as assigned.


Job Requirements

Minimum Requirements

  • High school diploma or equivalent certification required. Bachelor's degree in a related area preferred.
  • Effective communication skills with internal and external contacts at all levels.
  • Drivers license required
  • Experience administering drug and alcohol testing preferred
  • Some experience working with the population or having studied criminal justice/ social or human services, etc preferred
  • Good presentation, public speaking and facilitation skills.
  • Basic knowledge of case management, referral services and interventions in both group and individual modalities.
  • Basic knowledge of criminal justice system.
  • Ability to handle multiple priorities simultaneously.
  • Problem solving ability.
  • Good interpersonal skills.
  • Computer proficiency in excel and word software applications require.

                               EQUAL OPPORTUNITY EMPLOYER


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