CASE MANAGER in Phoenix, AZ at The GEO Group, Inc.

Date Posted: 1/5/2020

Job Snapshot

Job Description


Compensation Base: $14.30 per hour

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

This position requires a current AZ COTA certification (Correctional Officer Training Academy).


Provides counseling services, assists the inmates/detainees in adjusting to facility life and obtaining needed services or changes in assignment. Develops and implements programs within the facility to meet the individual needs of inmates/detainees, to include individual and group counseling. Rate of pay: $14.30/hr - full-time.

 Primary Duties and Responsibilities

  • Interviews newly admitted inmates/detainees.
  • Conducts facility orientation for newly assigned inmates/detainees explaining rules and regulations of the facility, available services and programs, and the disciplinary and classification process.
  • Provides individual counseling to inmates/detainees on an informal basis regarding work and housing assignments, adjustment problems, and family problems.
  • Resolves day-to-day problems with counseling. Refers inmates/detainees with serious problems to professional counseling staff.
  • Provides assistance to the inmates/detainees in obtaining needed services. Serves as a representative for the inmate/detainee at classification committee meetings.
  • Monitors inmate/detainee custody, housing, job and program assignments to ensure all cases are reviewed in a timely manner.
  • Conducts visits to inmates/detainees assigned to caseload who are housed in special housing.
  • Reviews inmate/detainee medical status to determine eligibility to work in volunteer job assignments.
  • Conducts educational classes to reduce recidivism.
  • Performs other duties as assigned.


Job Requirements

Minimum Requirements

  • Current AZ COTA Certification required (Correctional Officer Training Academy)
  • Must meet the minimum requirements of a Correctional Officer.
  • High school diploma or equivalent certification required.
  • One (1) year in caseload management of offenders in a correctional setting preferred or an equivalent combination of education and related work experience.
  • Excellent verbal and written communication skills.
  • Moderate level of proficiency in computer and data entry.


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