CASE MANAGER-Delaware County in Media, Pennsylvania at The Geo Group

Date Posted: 3/2/2018

Job Snapshot

Job Description

Equal Opportunity Employer.


The Case Manager is responsible for a caseload of adjudicated delinquent clients and their families who are chronic in delinquent behavioral problems. The position is responsible for assisting the client to transition out of the juvenile justice system.


Primary Duties and Responsibilities

  • Maintain a client caseload with appropriate treatment plans.
  • Enforce program/facility norms, rules, and behavioral standards.
  • Coordinate and develop appropriate service plans through the utilization of various identified resources to assist the client in making the transition from a residential placement/institution to the community in lieu of incarceration.
  • Supervise client activities and prepare required reports of the behavior and progress of clients. Daily, weekly, and monthly reports are required as well as month end reports, incident and arrest reports as needed.
  • Support client and their families in completing any court ordered conditions (i.e. restitution, community service, and specific counseling needs and assessment).
  • Coordinate efforts with the courts, probation department, schools, employers, job training, recovery programs, counseling, family, or other social service agencies and community programs to meet the clients’ individualized needs.
  • Maintain regular contacts with referral agency staff assigned to each client in order to maintain communication and consistency with client and family treatment to meet contractual/licensing obligations and ensure regulatory compliance with outside referral agencies.
  • Develop and maintain resources for clients including a community based resource listing and curriculums. Performs groups and training on a weekly basis for clients to include a regular schedule of client curriculums and informative materials.
  • Maintain contact with client at institutions/placements prior to release to the community.
  • Attend and act as advocate and/or liaison to all client court hearings, school meetings, and reviews.
  • Arrange and conduct home visits with the client's family on weekly basis throughout the referral. Meet required guidelines for number of hours spent with each client and family.
  • Provide information, training, or workshops to external agencies and funding personnel regarding the program/facility mission statement and treatment philosophy.
  • Provide transportation for clients as needed for program/facility related meetings and activities as needed.
  • Develop a weekly work schedule to best service each client. Coordinate with clinical staff regarding optimum client services. Arrange and conduct visits with the client and family at the facility, home, and community based locations before and after release.
  • Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care.
  • Demonstrates appropriate use of Safe Crisis Management techniques and skills.


Job Requirements

Minimum Requirements

  • The following education requirements are acceptable for this classification including:
    • Bachelor’s degree in related field and minimum of one year of related experience in the juvenile field; OR
    • Master’s degree in related field and minimum of six months related experience in the juvenile field.
  • Other Qualifications:
    • At least twenty-one (21) years of age.
    • Criminal clearances (Act 33 and 34, specific State & child clearances and, if necessary, FBI).
    • Non-communicable diseases physical exam.
    • Valid driver's license from employee’s state of residence.
    • Valid registered vehicle insurance.
  • Ability to work with computers and the necessary software typically used by the department.