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TRAINING SPECIALIST - ISAP in Longmont, CO at The GEO Group, Inc.

Date Posted: 11/9/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Longmont, CO
  • Experience:
    Not Specified
  • Date Posted:
    11/9/2021

Job Description

Facility: BOULDER HEADQUARTERS - ISAP

Compensation Base: $24.15 per hour

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

BI is one of the leading technology companies in Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at providing technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.

**Position can also be located in Silver Spring, MD, Annondale, VA or Miami, FL office. 

Summary

Conducts and coordinates internal and external training for Intensive Supervision Appearance Program (ISAP) employees and customers. Provides input and feedback on training curriculum and design.

 

Primary Duties and Responsibilities

  • Implements, administers and conducts core curriculum training for new employees, advanced job-related training and internal certification processes for ISAP staff.
  • Creates engaging web-based training courses for basic certification requirements and annual refresher training for ISAP staff.
  • Provides feedback to the Training Manager and ISAP Management on the effectiveness of training and input with recommendations for improvements.
  • Assists with the development of training courses and documents with input from Training Manager and senior level ISAP management to address identified training needs in the field.
  • Assists with the development of effective and appealing training materials for new products, software, contract modifications or other program initiatives in collaboration with the Training Manager and Marketing Department.
  • Assists the ISAP Regional Technology and Operations Managers with specific training requests from both customers and internal management staff, including on-line and/or on-site training at ERO agencies and field offices as needed.
  • Learns and maintains current knowledge on all ISAP related hardware and software systems by attending and participating in weekly meetings held by Development and Systems staff regarding new products and or existing product upgrades.
  • Develops and maintains annual training calendar.
  • Performs other duties as assigned.

 

Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Criminal Justice or related field required; or equivalent work experience is required.
  • ISAP New Employee Training certification required or obtained within 90 days of employment.
  • “Train the Trainer” or Adult Education training preferred.
  • 1 to 3 years of experience in training and/or public speaking.
  • At least one year working experience in an ISAP office or related case management experience preferred.
  • US citizenship required.
  • Must live in the US 3 of the last 5 years (military and study abroad included)
  • Ability to pass a federal background check and obtain a suitability determination.
  • Valid State Drivers’ License and the ability to safely operate a motor vehicle required.
  • Ability to become proficient in all Company products, software and hardware used in ISAP program.
  • Ability to become proficient in all Company products, software and hardware used in ISAP program.
  • Basic knowledge of Learning Management Systems and E-Learning course development.
  • Basic knowledge of ISAP III contract, SOP’s and responsibilities or must be proficient within the first 90 days.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Strong oral and written communication skills.
  • Strong public speaking and presentation skills.
  • Strong interpersonal skills.
  • Effective problem-solving skills.
  • Effective at handling or resolving conflict.
  • Ability to provide leadership and handle negativity in a training situation.
  • Initiative, flexibility, and change management skills.
  • Knowledge of adult learning processes.
  • Project management skills preferred.
  • Bi-lingual (English/Spanish) speaking abilities preferred.
  • Valid State Drivers’ License and the ability to safely operate a motor vehicle required.
  • US citizenship required.
  • Ability to pass a federal background check and obtain a suitability determination.
  • Ability to work with computers and the necessary software typically used by the department.
  • Must have lived in the U.S. three (3) of the last five (5) years (military and study abroad included).

 

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Travel required minimum of 25%.
  • Clear vision at 20 inches or less and 20 feet or more, with the ability to identify and distinguish colors, and adjust focus in order to perform computer work and demonstrate applications.
  • Peripheral vision and depth perception in order to move training equipment and supplies to set up training room.
  • Ability to use hands to finger, handle or feel and to reach with hands and arms to move and set up training equipment.
  • Ability to stoop, kneel crouch or crawl to set up training room.

 

Benefits

  • Three (3) weeks paid time off
  • Eleven (11) paid holidays
  • Medical, Dental, and Vision coverage
  • Term and Whole life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program with company match
  • Stock purchase program
  • Tuition reimbursement
  • Legal/Identity Theft programs
  • Pet Insurance
  • Various discount programs