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SUPERVISING CASE MANAGER in Salinas, CA at The Geo Group

Date Posted: 1/3/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Salinas, CA
  • Experience:
    1 - 3 years
  • Date Posted:
    1/3/2019

Job Description

Facility: MONTEREY IN-JAIL DRC, CA

Compensation Base: $48,000 Annually

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.



Summary

This position leads the case management staff by providing guidance and training to support and structure to participants in developing program plans to manage a caseload of participant cases and administering the policies and procedures of the program as directed by the contracting agency and the Program Manager.  It trains, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members.  This position is manages a participant caseload. 



Primary Duties and Responsibilities

  • Supervises the activities of Case Managers by assisting them in the work, answering more difficult or complex questions, providing guidance and training to new staff and reporting to management unusual or complicated case management issues.
  • Manages a participant caseload using principles of the “What Works” system.   Conducts risk/need assessments and creates individual treatment plans for each assigned participant.  Meets regularly with participants and documents participants’ progress or regress in Company database.
  • Prepares written personalized programs for each participant to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with participants on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
  • May orient participants upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other participants.
  • Make entries into confidential participant files to provide the structure for case analysis and program planning and to provide documentation of program participation.  Ensure files are secure to protect participant confidentiality.
  • Participates in staff meetings by sharing observations and recommendations regarding the facility, participants and staff relations to identify and solve problems and function as a unified team.
  • Maintains confidentiality obtained through job duties regarding employees, vendors, participants, and outside agencies so that sensitive information is only given on a "need to know" basis.
  • Reports all program violations to the appropriate agency or official via the established reporting parameters.
  • Conducts orientation meetings with new participants to explain program rules and regulations.  Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities.  
  • Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
  • Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the participants.
  • Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
  • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
  • Performs other duties as assigned.

 

Job Requirements



Minimum Requirements

  • High School Diploma or equivalent.  A Bachelor’s or Master's degree in Human Services or Criminal Justice discipline or equivalent experience preferred.  (A Bachelor’s degree a must when required by contractual obligations or may be required for Re-Entry offices.)
  • Substance abuse or domestic violence certification or the ability to become certified preferred.
  • One year experience as a Case Manager or three years of work experience in a related field.
  • Demonstrated experience leading a group of employees
  • Familiar with community corrections systems and current community corrections practices.
  • Familiar with community work force needs, public and private agencies and employment services.
  • Must be able to travel as needed.
  • Supervisory experience preferred.
  • Ability to write clear concise reports in English using correct grammar.
  • Ability to add, subtract, multiply, divide, and calculate percentages.
  • Must be able to react quickly and appropriately in an emergency situation.
  • Bilingual in English/Spanish preferred, but not mandatory.

Equal Opportunity Employer