PROGRAM MANAGER - CRIMINAL JUSTICE in Merced, CA at The Geo Group

Date Posted: 7/19/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Merced, CA
  • Date Posted:
    7/19/2019

Job Description

Facility: RS MERCED CA DRC

Compensation Base: 

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

Summary

This position is responsible for the operational and financial management of a Day Reporting Center (DRC), in accordance with state and federal laws and regulations and Company policy. Reports to Regional Area Manager with close and frequent contact. External customer contact is generally with mid-level city or government officials. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members.

Primary Duties and Responsibilities

  • This position supervises two community based programs and one in-custody (jail reentry) program.
  • Manages and directs all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for the DRC using principles of the “What Works” system.
  • Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers.
  • Delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations.
  • Develops and implements strategies to enable the facility to achieve operational and financial objectives.
  • Monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency.
  • Manages all revenue and expenses for the facility. Monitors, analyzes and reports on financial outcomes.
  • Participates in the financial planning process. Communicates the plan to staff For implementation.
  • Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction.
  • Identifies potential providers, influencers and decision makers in the community in order to build relationships, raise level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new community provider collaborations.
  • May provide direct participant services and/or carry a participant caseload using principles of the “What Works” system.
  • Performs other duties as assigned.

 

Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Human Services, Psychology, Criminal Justice or related field
  • Masters Degree in Education – Counseling or Public Administration preferred
  • 2 years of experience in criminal justice or case management
  • 2 years documented work history delivering cognitive behavioral programs, in an outpatient or residential facility
  • 1 year supervisory experience
  • Working knowledge of criminal justice system and court procedures
  • Understanding of criminal justice market and customers
  • Good organizational skills with the ability to handle multiple tasks and prioritize appropriately
  • Ability to perform basic financial management and budgeting
  • Basic computer skills
  • Marketing skills
  • Ability to work with diverse participants and staff
  • Ability to work some weekends of evenings

                                   EQUAL OPPORTUNITY EMPLOYER

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