This site uses cookies. To find out more, see our Cookies Policy

PROGRAM MANAGER - Criminal Justice in Atlantic City, NJ at The Geo Group

Date Posted: 12/1/2018

Job Snapshot

Job Description

Facility: RS ATLANTIC CITY NJ

Compensation Base: 

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

Summary:

  • Responsible for the operational and financial management of a reporting office or group of offices, in accordance with state and federal laws and regulations, and Company policy. Incumbent may report to State Manager or the VP, Re-Entry and Supervision Services, with close and frequent contact. External customer contact is generally with mid-level city or county officials. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members
  • Our Atlantic City office supports providing resources to participants who are in transition post incarceration.  Those resources include cognitive behavioral therapy and  education and employment counseling. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manages and directs all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for a re-entry or supervision office or group of offices using principles of the “What Works” system.
  • Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers.
  • Delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations.
  • Develops and implements strategies to enable the office, or offices, to achieve operational and financial objectives.
  • Monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency.
  • Manages all revenue and expenses for an office or group of offices. Monitors, analyzes and reports on financial outcomes.
  • Participates in the financial planning process. Communicates the plan to staff for implementation.
  • Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction.
  • Identifies potential customers, influencers and decision makers in the community in order to build relationships, raise level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new customers/business.
  • May provide direct client services and/or carry a client caseload using principles of the “What Works” system.

Supervisory Responsibilities:

  • Carries out supervisory responsibilities in accordance with GEO's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Supervises a group of exempt and non-exempt level employees in an office or group of offices.

 

Job Requirements



Minimum Requirements

  • Bachelor's Degree in the Social Sciences, Human Services, Criminal Justice or related fields and at least two (2) years of administrative experience supervising casework staff.
  • Have documented working knowledge of cognitive behavioral treatment programs, highly preferred. 
  • Able to handle a variety of complex tasks; work with public officials; express thoughts logically, in English, in written and verbal form using correct grammar; manage personnel, including hiring, evaluating, disciplining, terminating; determine and manage to budget; delegate, motivate, control and schedule; effectively communicate with residents, line staff and other executive staff members; react quickly and appropriately in an emergency situation.
  • Familiar with current correctional systems, legislation, relevant case law and industry standards and practices
  • Knowledge of fiscal processes and fundamentals of management
  • Knowledge of contemporary counseling techniques
  • Ability to handle a variety of complex tasks and work with public officials
  • Ability to express thoughts logically, in English, in written and verbal form using correct grammar
  • Ability to manage personnel, including hiring, evaluating, disciplining and terminating
  • Ability to determine and manage to budget and to delegate, motivate, control and schedule
  • Ability to effectively communicate with residents, line staff and other executive staff members and react quickly and appropriately in an emergency situation.
  • Ability to work with computers and the necessary software typically used by the department.

 


CHECK OUT OUR SIMILAR JOBS

  1. Social Service Jobs
  2. Community Service Jobs