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GRIEVANCE COORDINATOR in South Bay, FL at The Geo Group

Date Posted: 1/4/2019

Job Snapshot

Job Description

Facility: South Bay Correctional Facility

Compensation Base: 

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.

Summary

  • Responsible for the receipt, investigation, and facility responses to grievances that are filed by detainees of the facility. Makes recommendations for corrective action when appropriate.

 Primary Duties and Responsibilities

  • Upon request, assists inmates/detainees in filing grievances through informal communication procedures.
  • Maintains accurate records of prisoner grievances and any corresponding action pursuant to the grievance.
  • Investigates and recommends response action to management.
  • Ensures full compliance with client agency procedures pertaining to inmate/detainee grievances.
  • Recommends appropriate corrective action when warranted to management.
  • Performs other administrative and investigative duties as assigned.

 

Job Requirements

Minimum Requirements

  • High school diploma or equivalent certification required.
  • Minimum of two (2) years as a Correctional Officer required. College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
  • Must possess a working knowledge of correctional program objectives, applicable court orders and laws as well as have a general understanding of the requirements for managing a secure correctional facility.
  • Demonstration of the abilities needed to write communications, documents, policies, courtroom defenses, contract negotiations, and other required written correspondence is required.
  • Must be mature, flexible, intellectually alert and able to command the respect and confidence of inmates/staff, philosophically committed to the objectives of the facility, and possess a high tolerance to mental stress.
  • Must be able to use computers and the software applications typically used by the facility.