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CASE MANAGER in Pompano Beach, FL at The GEO Group, Inc.

Date Posted: 9/16/2020

Job Snapshot

  • Employee Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.


Provides counseling services, assists the detainees/residents in adjusting to facility life and obtaining needed services or changes in assignment.

Primary Duties and Responsibilities

  • Interviews newly admitted inmates/detainees. Develops detailed knowledge of those assigned to specific caseload.
  • Resolves daily detainee/resident problems, complaints and concerns with general counseling techniques.
  • Conducts individual meetings with detainee/resident to provide assistance with rehabilitation program, housing-related challenges.
  • Makes daily assigned unit visits to ensure informal contact with detainees/residents and interaction with Detention Officer and Resident Advisors.
  • Inspects units for cleanliness and adherence to security practices.
  • Assist in logging and distributing legal and certified mail and coordinate detainee telephone sign-up list.
  • Serves as an active participant on the classification teaming committee meetings to determine assigned housing, in addition to appropriate work and rehabilitation programs. May serve on the discipline committee.
  • Resolves day-to-day problems with counseling. Refers inmates/detainees with serious problems to professional staff.
  • Provides assistance to the detainees/residents in obtaining needed services. Serves as a representative for the detainee/resident at classification committee meetings, as requested.
  • Maintains appropriate documentation of detainee/resident daily contacts as detailed in the agency program procedures.
  • Assists the Detention Officers with the security inspection of the living unit to ensure sanitary and security policies of the facility are adhered to.
  • Assists with intake functions as needed.
  • May assist the Transportation Officer on an as needed basis in gender specific transportation.
  • Assists Unit Manager as needed.
  • Performs other duties as assigned.


Job Requirements

Minimum Requirements

  • Bachelor’s Degree in Sociology, Psychology, Social Work or Counseling. Completion of a graduate core program in social work highly preferred.
  • Two (2) years experience in case management, social work or rehabilitation- preferably in a correctional environment.
  • Knowledge and didactic counseling and treatment modalities. Ability to counsel on sensitive matters.
  • Ability to recognize unusual or threatening conditions and take appropriate actions.
  • The ability to greet and deal tactfully with the general public
  • The ability to effectively communicate with others, interpret and articulate rules, orders, instructions and materials, and able to compose reports that contain the information as required.
  • Must demonstrate sound judgment and an even temperament when completing assignments.
  • The ability to maintain self-control during situations that involve mental stress.