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Case Manager, Supervisor in Colorado Springs, CO at The Geo Group

Date Posted: 5/16/2019

Job Snapshot

Job Description

Facility: EL PASO (CAE)

Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.


This position provides overall supervision of Case Managers at a facility.

Primary Duties and Responsibilities

• Plans, directs, and manages the duties in the case management staff.

• Responsible for the record maintenance, receiving and discharge operations of the facility.

• Develops inmate goals and responsibilities.

• Establishes and monitors inmate programs and work details and ensures all details are fully staffed by inmates.

• Reviews and monitors correspondence from members of political groups such as the judiciary, Congress, Senate, and other representatives, and prepares necessary responses.

• Assists in training staff regarding inmate management.

• Coordinates and controls the inmate payroll system.

• Prepares reports for presentation to the U.S. Parole Commission.

• Gathers information from various staff regarding inmates’ progress, adjustments, program participation, work reports, disciplinary actions, etc.

• Conducts intake screening and orientation programs to gather pertinent information and to advise inmates of required policies and procedures.

• Participates in the planning of overall institution programs and inmate activities.

• Formulates and maintains departmental budget.

• Performs staff duty officer functions as required.

• Must be knowledgeable and proficient in basic principles of inmate case management and developing inmate goals and responsibilities during the incarceration period.

• Advise inmates in areas regarding their sentences, prerelease planning, parole eligibility and hearings, and overall institution adjustment and activities.

• Initiates, responds and writes correspondence to various law enforcement agencies, judicial systems and various other parties.

• Provides liaison between the facility and contracting agency in matters pertaining to inmate case-management areas.

• Must be aware of various manuals and guidelines used by the facility.

• Advises management staff in areas of inmate management problems and other areas of concern.

• Assists in the intake screening on all new arrivals. NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements.

• Supervises staff in the maintenance of inmate central files and preparation of proper forms and documents.

• Performs periodic audits of Case Management procedures.

• Trains Case Managers and other staff in areas of responsibility.

• Performs other duties as assigned.


Job Requirements

Minimum Requirements

• Bachelor’s degree in a related field.

• Two (2) years of experience in case management either through a correctional facility or in the social services field.

• Good knowledge of general office practices and procedures, including budget preparation and control.

• Must have knowledge of proper correctional philosophy and policy to assist the staff in all aspects of case/inmate management.

• Must be knowledgeable in the basic principles of inmate case management.

• Must be knowledgeable of general business practices and procedures with knowledge of principles, practices and methods used in case management.

• Ability to speak, understand and write clearly.

• Ability to deal effectively with the public, subordinates, and inmates.

• Ability to develop and implement new practices, policies and procedures.

• Ability to represent management when dealing with inmates.

• Ability to develop new practices and procedures.

• Ability to work with computers and the necessary software typically used by the department.


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