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CASE MANAGER SUPERVISOR in Media, Pennsylvania, US at The Geo Group

Date Posted: 5/8/2019

Job Snapshot

Job Description

Facility: PATH

Compensation Base: TBD

Compensation Bonus (if applicable): 


Equal Opportunity Employer.

Abraxas Youth and Family Services is a national leader in the operation of residential treatment facilities and community-based programs for troubled youth and their families. We offer a wide array of services to include life skills, mental health services, cognitive behavioral therapy, family counseling, drug and alcohol treatment, case management services, recreational activities as well as vocational and educational services. Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.  If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you. Help change lives at Abraxas Youth and Family Services.


The primary function of the Case Manager Supervisor is to manage and direct the activities of Case Managers assigned to the PATH program.  He/she serves as the primary role model for employees by leading, directing, guiding and supporting them in such a way that promotes their growth and development. 


Primary Duties and Responsibilities

  • Train and provide on-going supervision to case managers responsible for assisting clients and their families in the successful transition from residential placement back into the community.
  • Oversee and coordinate efforts with the courts, probation department, schools, employers, job training, recovery programs, counseling, family, or other social service agencies and community programs to meet the clients’ individualized needs.
  • Oversee and assist clients and their families with school and medical insurance re-enrollment.
  • Develop a comprehensive guide of resources/connections in the local communities for clients and families in the PATH program.
  • Oversee and develop a weekly work schedule to best service each client. Coordinate with facility clinical staff regarding optimum client services. Arrange and conduct visits with the client and family at the facility, home, and community-based locations before and after residential release.
  • Monitor staff files to ensure they are maintaining proper documentation of service delivery to clients and families, address performance issues, and conduct case reviews on a weekly basis.
  • Supervise, coordinate and develop appropriate Re-entry treatment plans in conjunction with the residential facility, client, family and referral agency through the utilization of various identified resources (i.e. JIFF assessment, Interactive Journaling) to assist the client in making the transition from a residential placement to the community.
  • Review and edit case managers’ reports and prepare caseload required client reports. Daily, weekly, and monthly reports are required. Additional reports may be necessary depending upon the circumstances.
  • Oversee and support client and their families in completing any court ordered conditions (i.e. electronic monitoring, urine screens, restitution, community service, and specific counseling needs and assessment).
  • Maintain a caseload of clients in residential facilities and in the community and provide coverage when assigned Case Manager is out of the area at residential facilities or on PTO.
  • Enforce program/facility norms, rules, and behavioral standards.
  • Supervise and maintain regular contacts with referral agency staff assigned to each client in order to maintain communication and consistency with client and family treatment to meet contractual/licensing obligations and ensure regulatory compliance with outside referral agencies.
  • Supervise and maintain contact with clients at residential placement prior to release to the community.
  • Oversee and ensure PATH program staff attend and participate in all client court hearings, school meetings, and home passes.
  • Supervise, arrange and conduct home visits with the client and client's family as determined by program tier system. Ensure required guidelines for number of hours spent with each client and family are met.
  • Provide information/training to external agencies and funding personnel regarding the program/facility mission statement and treatment philosophy.
  • Provide transportation for clients as needed for program/facility related meetings and activities as needed.
  • Supports the Abraxas philosophy and mission and promote the Seven Key Principles of care.
  • Demonstrates appropriate use of Safe Crisis Management techniques and skills.


Job Requirements

Minimum Requirements

  • The following education requirements are acceptable for this classification including:
    • Bachelor’s degree in related field preferred and minimum of three years of related experience in the juvenile field; OR
    • Master’s degree in related field and minimum of one-year related experience in the juvenile field.
  • Other Qualifications:
    • At least twenty-one (21) years of age.
    • Criminal clearances (Act 33 and 34, specific State & child clearances and, if necessary, FBI).
    • Non-communicable diseases physical exam.
    • Valid driver's license from employee’s state of residence.
    • Valid registered vehicle insurance.
  • Ability to work with computers and the necessary software typically used by the department.
  • Ability to work non-traditional hours such as evenings and weekends to meet clients and families’ needs.