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Assistant Case Manager in Fresno, CA at The GEO Group, Inc.

Date Posted: 9/23/2021

Job Snapshot

  • Employee Type:
  • Location:
    Fresno, CA
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Compensation Base: 

Compensation Bonus (if applicable): 


Equal Opportunity Employer.


The Assistant Case Manager provides case management support for a Day Reporting Center checking in participants and assisting Behavior Change Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

  •  Checks-in all participants entering the facility. May complete drug   screens  according to assigned random schedule for each participant     check-in.
  •  May perform breath analysis on each participant who enters the facility   for any purpose and provides a written or computerized result
  •  Completes initial “Starting Point” process with participants to completion,   including Starting Point paperwork, input into Company database, and   assignment of groups and other services
  •  Provides general office administration duties, including answering   phones; provides general customer service to all who enter the facility,   including participants, customers, and the general public
  •  Assists Behavior Change Managers with case coordination,   communication with appropriate
     official agencies, and preparation and distribution of reports
  •  Assists in managing a participant caseload using the Principles of   Effective Intervention (What works). Conducts risk/need assessments   and creates individual treatment plans for each assigned participant.   Meets regularly with participants and documents participants’ progress   or regress in Company database.
  •  Facilitates evidence-based CBT programs and other life skills programs to   participants in groups each week. Documents participants’ attendance,   participation and progress in Company database.
  •  Develops and monitors the participant’s progress relative to their CMP   through all phrases of the program.
  •  Files, prepares charts, and performs data entry as assigned
  •  May be responsible for office opening and closing procedures
  •  Performs other duties as assigned.


Job Requirements

Minimum Requirements

  • A high school diploma or its equivalent
  • College coursework in Human Services or Business discipline preferred
  •  Minimum of six months experience in Human Services field with direct     participant services preferred
  •  Minimum of six months experience working with under-served populations   preferred
  •  Must be 21 years if age with good customer services skills
  •  Good organizational skills and attention to detail
  •  Solid computer skills and proficiency with MS Word and Excel. Basic   database and math skills.
  •  Bi-lingual (English/Spanish) skills may be required
  •  Effectively communicate with participants, program staff, corporate   management, and
     agency personnel. Ability to work with public officials
  •  Logically express thoughts in English, in written and verbal form using   correct grammar
  •  Ability to interact in a professional manner in both individual and group   counseling settings
  •  Excellent oral and written communication skills
  •  Ability to work with a team of professionals and have the ability to   implement team strategy approaches to work assignments
  •  Ability to work with computers and the necessary software typically used by  the department