Facility: ANDERSON - MONITORING CENTER
Compensation Base:
Compensation Bonus (if applicable):
Equal Opportunity Employer.
BI Incorporated is the U.S. leader for offender monitoring products and services that help federal state, and local agencies monitor parolees, probationers, pretrial defendants, and involved in the U.S. immigration court process as they live in the community and we are hiring for our Anderson, IN Technical Support Center.
Summary
Provides administrative support for management and assigned departments.
Primary Duties and Responsibilities
- Answers all incoming phone calls and directs to the appropriate employee. Pages employees when necessary.
- Sorts and distributes mail to appropriate employees and departments.
- Greets visitors, issues visitor badges and maintains visitor sign-in log. Escorts visitors when necessary.
- Provides administrative support for the Human Resources Department preparing new hire packets, creating and maintaining employee files and making employee badges.
- Provides administrative support for Monitoring departments as requested. May include mailings, errands, events and hosting of customer visits.
- Assists Monitoring Customer Service by processing customer correspondence, preparing packets for new customers with proper documentation.
- Assists Installer Services Manager with reports, inventory management, mileage verification and customer phone line installation.
- Absorbs overflow of Monitoring Operations duties when needed, verifying photo match, court tracking and CODOC client call in line.
- Schedules travel for Monitoring Operations staff as necessary.
- Assist Facilities Coordinator to pick up supplies and catering in absence of delivery options.
- Assists Office Manager with tracking of legal requests, and maintenance of log of inquiries/results.
- Serves as a Notary for legal documents as necessary.
- Backup support for Administrative Assistant – Monitoring.
- Performs other duties as assigned.
