- Employee Type: Full-Time
- Location: Anchorage, AK
- Category: Professional Services, Other
- Experience: Not Specified
- Date Posted: 04/29/2017
CASE MANAGER, DOC
A world of opportunities awaits you! Come use your nonprofit or social services experience!
Case Managers, isn't it time to find the kind of opportunity that truly challenges you to use the nonprofit or social services experience you've worked so hard to achieve? We can help!
We are a leader in our industry. We ensure our employees a stable career, competitive benefits and a diversified range of employment. With us, there's no telling how far you'll go. Now's the time to start your journey!
With your experience in nonprofit and/or social services as our Case Manager, you will be providing support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. You will be learning, using and modeling the principles of the "What Works" system through evidence-based practices in all interactions with clients and other staff members. In addition, you will be training and assisting less experienced Case Managers.
Additional responsibilities for the Case Manager with a nonprofit or social services background include:
- May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary.
- Facilitate evidence-based CBT programs and other life skills programs to participants groups each week. Documents participants' attendance, participation and progress in Company database.
- Conducts group and individual meetings utilizing motivational interviewing techniques.
- Works with participants to develop and implement a rehabilitative plan.
- Prepares written personalized programs for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with residents on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
- Assists residents to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
- Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards.
- May orient residents upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other residents.
- Make entries into confidential resident files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect resident confidentiality.
- Verifies residents' jobs to ensure residents' employment is suitable under established program plan. Counsels unemployed residents by providing guidance in obtaining employment.
- Verifies residents' pass plan through pass sponsorship according to contract so that the resident is accountable for his/her whereabouts in the community.
- Prepares terminal reports within established time parameters upon resident release to summarize program performance and to satisfy contract requirements.
- Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and solve problems and function as a unified team.
- Maintains confidentiality obtained through job duties regarding employees, vendors, residents, and outside agencies so that sensitive information is only given on a "need to know" basis.
- Monitors client compliance with alcohol and drug counseling when required.
- Reports all program violations to the appropriate agency or official via the established reporting parameters.
- Conducts orientation meetings with new clients to explain program rules and regulations. Verbally explains the client contract in detail to ensure that the client understands his/her responsibilities. Installs electronic monitoring equipment on new clients when necessary.
- Sets client schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
- Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
- Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
- Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents.
- Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
- Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
- Performs other duties as assigned.
As a Case Manager, you must have excellent interpersonal, oral and written communication skills and demonstrated tact when interacting with the public. You will also need a high degree of professionalism and sound judgment, as well as a strong sense of self-control. If this describes you, apply today!
Please Note:Bachelor's degree may be required for Re-Entry office positions or when mandated by contractual obligation
Specific qualifications for the role include:
- High school diploma or GED
- 2 years of work experience in a related field; familiarity with community corrections systems and current community corrections practices
- Familiar with community work force needs, public and private agencies and employment services
- Strong basic math skills
- Mustbe able to react quickly and appropriately in an emergency situation
- Ability to work with computers and the necessary software typically used by the department
- Bilingual abilities in English/Spanish, preferred
- Bachelor's degree in a Human Services discipline or equivalent experience (nonprofit or social services),preferred
- Substance abuse or domestic violence certification or the ability to become certified, preferred
- While we are not a Nonprofit, past Nonprofit experience is a plus
As our Case Manager with nonprofit or social services experience, you will be part of a stable, established and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities, as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
- Medical, Dental and Vision coverage
- Term life insurance (includes spouse and dependent)
- Accidental death and dismemberment insurance
- Short- and long-term disability
- Flexible spending account
- Stock purchase program
- Tuition reimbursement
- Legal program - Legal Club of America
- Paid time off
- Direct deposit
- Theme park and attraction discounts
Equal Opportunity Employer